Self Referrals

Most referrals to other specialists will require you seeing or speaking with a GP, however, there are a number of services locally, listed below that you are able to make self referrals to.

Audiology

Patients aged 55+ can now self-refer to Specsavers, Scrivens, or IDC for audiology and wax removal.

Providers & Locations:

Industrial Diagnostics: Warwick, Kenilworth

📞 01530 239195 ✉️audiology.services@nhs.net

Scrivens: Warwick, Rugby

📞 0800 027 5102 ✉️customercare@scrivens.com

Specsavers: Kenilworth, Leamington Spa, Warwick.

📞 0800 023 4621 ✉️cpicb.referrals-specsavers@nhs.net

Carers

Below is a list of resources to support carers in a variety of different situations;

Adult Carers

Commissioned by WCC to deliver all age carer support services in Warwickshire. Responsible for carrying out carer’s assessments, offering the CRESS (respite) service and providing support and guidance.

For more information, please follow this link – www.caringtogetherwarwickshire.org.uk

Affinity Hub

This website signposts to emotional support (including counselling) for parents and carers of children with special needs.

For more information, please follow this link – https://www.affinityhub.uk/1/Welcome.html

Care Companion

Support, resources and wellbeing help for carers developed in collaboration between Carers, NHS healthcare teams, CCGs, Local Authorities and the University of Warwick.

For more information, please follow this link – https://www.coventryrugbygpgateway.nhs.uk/pages/care-companion/

Carents

For anyone caring for elderly parents, we’re here to give you the support you need to confidently do the very best you can, in an even more positive, healthy, and fulfilling way.

For more information, please follow this link – https://carents.co.uk/

Carer’s Card

£8 for two years – eligible for online discounts, acts as a form of ID for places such as hospitals or schools. For more information, please follow this link – www.carerscarduk.co.uk

Carer’s Trust

Carers Trust Heart of England’s aim is to support carers and those they care for by providing the highest possible quality, individually tailored care support service that improves the lives of carers, the people they care for and their families.

For more information, please follow this link – www.carerstrusthofe.org.uk|warwickshire-carer-wellbeing-service

Living Made Easy – Assistive Technology

Answer questions about your health and situation to produce a personalised report., which will show you useful aids and adaptations that may be helpful for ADLs. It will also show you where to purchase them from.

For more information, please follow this link www.warwickshire.livingmadeeasy.org.uk

Mobilise

Looking after a family member or friend, who has a disability, long-term illness or is elderly? Well you might be struggling to find support with anything from finances to practical help, from mealtimes to continence, from hospital discharge to finding time for yourself.

For more information, please follow this link – https://www.mobiliseonline.co.uk/

Parent Carers

Defined as a ‘parent carer’ if you are over 18, living in Warwickshire and have parental responsibility for a child with a disability (as defined below):

They are between 0 and 18 years old and they live in Warwickshire.
Their daily life is affected by one (or more) of the following:
- a hearing impairment
- a visual impairment
- a learning disability
- a physical disability
- a chronic or life-limiting physical illness
- a significant communication disorder (including autism) which substantially and adversely affects their ability to take part in normal day to day activities.

You can call 01926 413737 to request a Parent Carer Needs assessment.

For more information, please follow this link – www.warwickshire.gov.uk/carers/parent-carer-support-pathway

Warwickshire Care Directory

This link takes you through to the Care Directory for Warwickshire, with lists of care homes and care providers nearby plus advice on pendant alarms, checklist of questions to ask care providers, respite care guidance and more.

Young Carers

The young person can refer themselves or someone else can refer on their behalf, providing they have obtained consent. Young adult carers (18-24) can also be referred via this pathway.

For more information, please check these links – www.caringtogetherwarwickshire.org.uk/young-carers or warwickshireyoungcarers.org.uk | Referrals

Adult Social Care

This website has information on:

Adult abuse concerns
Finding the best way for us to support you
Support for Carers
Eligibility for adult social care support
Assessing your needs
Paying for social care
Direct payments for social care support
Being admitted and leaving hospital
Help with your recovery
Working together to improve adult social care

Reporting an adult abuse concern:

Normal Working Hours – If you think that an adult with care and support needs is experiencing, or at risk of, abuse or neglect, contact us on 01926 412080. This line is open Monday to Thursday from 9am to 5pm and Friday from 9am to 4.30pm.
Out-of-office hours – an emergency duty social worker is available from 5.30pm Monday to Thursday, and from 5pm on Friday until 8.30am on the next normal working day. Call us on 01926 886922.

Adult Social Services

If the person they are caring for has increasing care needs (e.g. struggles with washing/dressing, eating and drinking, mobilising around the home etc), they can request a ‘Needs Assessment’ by calling 01926 410410. You can also request an Occupational Therapy assessment through this number.

Breast Screening (Mammography)

Breast screening aims to find breast cancer at an early stage, often before there are any symptoms. To do this, an x-ray is taken of each breast (mammogram). Early detection may often mean simpler and more successful treatment.

For more information, please follow this link – https://www.coventryrugbygpgateway.nhs.uk/pages/breast-screening/

Chronic Pain Management

Chronic or persistent pain can be very difficult to live with and can affect many parts of your daily life. For many years, doctors have prescribed opioid medicines (originally used for cancer pain) for chronic pain. However, research now shows that these medicines are far less effective than was initially thought (because chronic pain is different from cancer pain) and they have many negative long-term side effects. For this reason we will regularly review all patients prescribed these medicines, and explore other ways in which we can help you to manage your pain.

For more information, please follow this link – http://coventryrugbygpgateway.nhs.uk/pages/chronic-pain-opioid-management/

Cancer – Patient Information & Resources

A centralised index page for early diagnosis resources and education on GP Gateway.

For more information, please follow this link – https://www.coventryrugbygpgateway.nhs.uk/pages/cancer-resource-page/

Leaning Disabilities, Special Needs, ADHD & Autism

ADHD Services

Children

https://www.warwickshire.gov.uk/health-wellbeing-send/neurodevelopmental-conditions/2

Adult Neurodevelopmental Service

https://www.covwarkpt.nhs.uk/service-detail/health-service/neurodevelopmental-service-adult-760/

CASS (Community Autism Support Services)

casspartnership.org.uk

The service aims to:

Improve the understanding of autistic adults, young people and children, and those diagnosed autistic, and their families, to understand autism and themselves better.
Support people to manage and thrive at home, in education, in employment and in the community.
Help individuals improve their communication, interaction, processing and sensory skills.
Help improve people’s self-esteem and confidence, manage relationships and enjoy day-to-day life.
Support neurodiverse/autistic individuals with managing symptoms of low to moderate emotional wellbeing and mental health difficulties.
Provide an environment where all aspects of autism are recognised, accepted and respected.
Offer parent, family and carer support through peer activities.
Provide resources and signpost to other community-based support, as appropriate.
Give particular support for transition-age young people, age 18–25 years.

Mental Health Information

Mental Health information

Mental Health Support

Please view this document for Mental Health information and self-referrals. If you still require help, please submit a form here.

2025.6.26 – Mental Health pack

Children & Young Person Mental Health

Children’s mental health and wellbeing: resources for children and young people in Coventry and Warwickshire.

For more information, please follow this link – https://www.coventryrugbygpgateway.nhs.uk/pages/young-persons-mental-health/

Bereavement Support

Bereavement Point offers hospitality and a listening ear to anyone who is affected by the death of a loved one and is coping with bereavement.

For more information, please follow this link – https://www.warwickshire.gov.uk/mental-health-wellbeing/counselling-bereavement-service

Coventry and Warwickshire Mental Wellbeing Line & Safe Havens

Are you feeling distressed, frightened, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support? Are your usual sources of support closed?

For more information, please follow this link – https://www.coventryrugbygpgateway.nhs.uk/pages/safe-haven/

Musculoskeletal (Physiotherapy)

Physiotherapy helps to restore movement and function when someone is affected by injury, illness or disability. It can also help to reduce your risk of injury or illness in the future.

It takes a holistic approach that involves the patient directly in their own care.

To find more information on accessing Physiotherapy please visit the NHS website link below:

Pregnancy & Maternity

Pregnancy can be a a journey with many mixed emotions and thoughts, the link below offers a variety of information from the NHS website that covers;

Trying for a baby
Having a baby if you’re LGBT+
Finding out you’re pregnant
Your pregnancy care
Keeping well in Pregnancy
Pregnancy week-by-week
Pregnancy-related conditions
Labour and Birth

For more information, please follow this link – Pregnancy – NHS

Safeguarding

Adult & Children Safeguarding

Safeguarding is about the safety and wellbeing of all patients but providing additional measures for those least able to protect themselves from harm or abuse

Concerns

Urgent concerns – If you have an urgent child safeguarding concern call 01926 414144 (option 3). Lines are open from Monday to Thursday: 9:00am – 5:30pm, Friday: 9am – 5:00pm
You will then need to complete and return a Multi-Agency Contact form (MAC) (DOCX, 93.1 KB) and send it to triagehub@warwickshire.gov.uk.

Emergency contact – If you think that a child is at immediate risk, contact the police immediately on 999

Out of hours – please contact the Emergency Duty Team if you have an emergency outside of usual office hours on 01926 886 922

Non urgent concerns – if you have a non urgent child protection concern you will need to complete the Multi-Agency Contact form (MAC) (DOCX, 93.1 KB) and send it to triagehub@warwickshire.gov.uk.

Sexual Health

There are hubs in Coventry, Nuneaton, Rugby, Stratford and Leamington Spa. The GP or pharmacy can help with some sexual health services. GP practices can prescribe ongoing and long-acting contraception. Pharmacies can provide free emergency contraception and chlamydia test kits.

www.sexualhealthwarwickshire.nhs.uk | Sexual health

Smoking Cessation

www.stopsmokingkenilworth.co.uk

Social Prescribing

We support patients who are experiencing non-medical challenges, which are in turn having an effect on their overall health and well-being. We help you explore what matters to you and link you in with services that may be better suited to your needs.

We cannot solve your problems for you, but together we can help you take a step in the right direction. We are able to support you over a series of 6 sessions.

Some examples of areas we can support with: