Contact the practice

Abbey Medical Centre

42 Station Road
Kenilworth
Warwickshire
CV8 1JD

Telephone: 01926 859955

Out of Hours: 111

Contact Us Online

Get Directions

Opening Times

Monday8:00am to 6:30pm
Tuesday8:00am to 6:30pm
Wednesday8:00am to 6:30pm
Extended Access 6.30pm to 8pm
Thursday8:00am to 6:30pm
Extended Access 6.30pm to 8pm
Friday8:00am to 6:30pm
SaturdayClosed
SundayClosed

If you need help when we are closed

For all non-urgent medical concerns/requests, we encourage patients to submit an Online Consultation and we will get back to you by the end of next working day.

For urgent (but not emergency) conditions which cannot wait till the surgery opens, please contact NHS 111.

Out-of-hours services are generally busy – if your query is of a non-urgent nature and you can wait until the surgery reopens, we advise you to use our Online Consultation service instead and get a response from the practice before the end of the next working day.

Physical accessibility

The surgery is equipped with Disabled Access.

How to give practice feedback or raise a concern

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Alternatively, if you have had a particularly good experience, we would like to be able to share the feedback with staff, or to help improve our service.

If you would like to see our policy on complaints, please view our Patient Complaints Leaflet.

To provide feedback or raise a concern, please fill in this Complaint Form, or complete the Feedback Form below.

Feedback Form

Feedback

Form to be utilised for patient Feedback.

Have you previously raised a concern or Feedback regarding this issue?
Title  Required
Name  Required
Date  Required
How would you like us to contact you?  RequiredPlease select then fill in the relevant contact information we need to contact you.
Address  Optional
Date of event  OptionalPlease put the date when the Feedback/Concern relates to.
Please remember to include dates and times where relevant.

Section Break

Please advise your expected outcome for this Feedback/Concern.
I Confirm that i am a registered patient.  Required
Confirmation that you are; - A registered patient at Abbey Medical Centre Kenilworth. - A Carer or Guardian of a Patient at Abbey Medical Centre