NHS App help

Guide on how to navigate different areas of the NHS App

Please see the below videos on how to navigate your NHS account or app.

If you have a smartphone, you can download it here:

Android – https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline&hl=en_GB

Apple – https://apps.apple.com/gb/app/nhs-app/id1388411277

If you have never logged in, please ensure you have have requested online access, you can do this by submitting an admin form via our website or calling us to start the process. You will need to confirm your email address too so it matches what is on our system, if it is different then here will be an error when you are trying to login.

How to log in to your NHS account

Please see the below regarding how to login to your NHS account on a laptop or computer, it is a very similar if you are doing it on the app on your smartphone.

How to navigate the NHS account homepage

How to navigate the NHS App homepage

How to navigate the Services page in the NHS account

Please note – if you are using the NHS App, the ‘Services’ option will be at the bottom.

How to contact Abbey Medical Centre about a health problem on the NHS App

Please watch the video below on how to do the online form via the NHS App.

How to see your GP health record on the NHS App

How to see your GP heath record on the NHS App

How to order repeat prescriptions on the NHS App

How to use 111 on the NHS App

How to manage health services for someone else in the NHS account

Please note – you must get consent from the patient whose records you’re wanting to access, and depending on the age and circumstances, a ‘Proxy Access’ form must be signed by the patient, you can collect this form from our reception desk.