Appointments

What is Pharmacy First?

Pharmacy First is an NHS initiative that makes it easy for you to get healthcare advice and treatment for common conditions through your local pharmacy. No need for a GP appointment or prescription for issues like:

• Sinusitis
• Sore throats
• Earaches
• Infected insect bites
• Impetigo
• Shingles
• Uncomplicated urinary tract infections in women

How Can Pharmacy First Help?

Pharmacy First provides prompt treatment and advice for these common conditions. Pharmacists might offer over-the-counter or prescription medications based on your needs, and all consultations are private. You can also be referred by NHS services like NHS 111 or your GP.

Additional Support from Pharmacies

• Minor Ailments: Pharmacists can help with a variety of everyday health issues such as colds, flu, aches, pains, rashes, and cystitis. They can also assist with emergency contraception, pregnancy tests, and needle exchange services. No appointment is needed, and they will refer you to a doctor if necessary.
• Medication Advice: Pharmacists are experts in safely using medicines. If you have questions about your prescriptions or over-the-counter drugs, they can provide guidance. For new long-term medications, the New Medicine Service offers ongoing support. If you take multiple medicines, the Medicines Use Review (MUR) can help ensure you’re using them correctly.
• Repeat Prescriptions: Pharmacists can manage your repeat prescriptions, saving you a visit to the GP if your condition is stable. If any issues arise with your medication, your pharmacist can consult with your GP on your behalf.
• Healthy Living Advice: Pharmacies can support your overall health by offering advice on diet, exercise, and smoking cessation. They provide nicotine replacement therapies and regular check-ins to help you quit smoking and stay healthy.

Pharmacy First is here to make getting the care you need simpler and faster.

Need advice, treatment, a sick note, GP letter, or test results? Our Online Consultation service lets you request all this and more.

Just fill out a quick online form, and we’ll review your request and get back to you as soon as possible, depending on clinical urgency. You can submit your medical request forms from 7am, Monday to Friday – giving you a head start on your day! Please aim to submit by 11am so we can triage your request as soon as possible.

After submitting your medical query, please make sure to verify your phone number when prompted. This helps the triaging doctor quickly find your health record and match it to your request, avoiding any delays from having to locate it manually. When you have completed the form, please keep an eye on your NHS App, text messages or emails for a response (remember to check your junk).

If you do not have access to a smartphone or the internet, please don’t worry – just give us a call on 01926 859955 between 8:30am and 6:00pm and we’ll be happy to help.

We request that every effort is made to attend the practice as more comprehensive care can be given in a clinical setting. Home visits are available but are made at the discretion of the GP.

If you feel a home visit is required, please complete the form by 10am, which will be triaged by one of our GPs. Home visits are also available for those patients who are too unwell to attend the surgery.

Blood tests can only be booked if they have been specifically requested by a doctor or if you have a hospital-issued form.

✅ If this applies to you, please call the practice after 11am on 01926 859955 to book an appointment.

❌ If you have not been advised to have a blood test, please submit a medical request via our online consultation form, explaining your symptoms or reason for needing a test. A doctor will review your request and advise on the next steps.

We are open on Wednesday and Thursday evenings from 18:30-20:00 and two Saturdays a month from 08:30-12:45.

For more information, please visit this page.

Days our Doctors are working: